Privacy Policy for OneSpot Nexus Info Pvt Ltd

At Onespot Nexus Info Pvt Ltd (operating as Nedusoft), accessible from https://nedusoft.com/,one of our main priorities is the privacy of our users and visitors. This Privacy Policy

document describes the types of information collected and recorded by Nedusoft and how we use it — including through our website, web applications, mobile integrations, and third-party

platform integrations such as Facebook Lead Ads. If you have additional questions or require more information about our Privacy Policy, please

contact us at nazir@nexusinfo.com.

This Privacy Policy applies to all personal data collected through our online and application-based activities, including data received from third-party platforms (such as

Meta/Facebook) as part of our CRM and lead management features.

DATA COLLECTED VIA FACEBOOK LEAD ADS INTEGRATION

Onespot Nexus Info Pvt Ltd integrates with the Meta (Facebook) Lead Ads platform to collect lead information submitted by users through Facebook and Instagram lead forms. Through thisintegration, we receive and store the following data that users voluntarily submit on Meta’s

platforms:

  •  Full name

  •  Email address

  •  Phone number

  •  School or institution name (where provided)

  •  Any other fields included in the specific lead form

This data is received via the Meta Platform API using the leads_retrieval permission and is used solely for the purpose of contacting the lead regarding Nedusoft’s school and college ERP

software products and services. We do not use this data for advertising, profiling, or any purpose other than direct sales or support communication.

This data is stored securely within our CRM system and is accessible only to authorized

personnel of Onespot Nexus Info Pvt Ltd

META PLATFORM PERMISSIONS WE USE

As part of our Facebook Lead Ads integration, our application uses the following permissions granted through the Meta for Developers platform:

  •  leads_retrieval — To access lead data submitted via Facebook Lead Ad forms linked to

       our clients’ Facebook Pages.

  •  pages_manage_metadata — To subscribe to and manage webhook events for Facebook Pages.

  •  pages_read_engagement — To read basic engagement data from Facebook Pages associated

       with our integration.

  •  pages_show_list — To list the Facebook Pages a user manages, for configuration purposes.

These permissions are used strictly for the operation of our lead management feature. We do not use these permissions to access any user data beyond what is necessary for the lead

capture and CRM workflow.

HOW TO REQUEST DELETION OF YOUR DATA

You have the right to request that we delete any personal data we hold about you. To submit a data deletion request, please contact us using one of the following methods:

  •  Email: info@nexusinfo.com

       Use the subject line: “Data Deletion Request”

  •  Phone: +91 76762 76763

  •  Address: 1/1, VR Complex, 1st Main Rd, Yeswanthpur,

       Bengaluru, Karnataka 560022, India

We will process your request within 30 days of receipt and confirm once your data has been deleted. In some cases, we may need to verify your identity before processing the request.

Please note that certain data may be retained where we are legally required to do so, or where it is necessary to complete a transaction you have previously authorized

 

 

.DATA RETENTION

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

  •  Lead data collected via Facebook Lead Ads is retained for a period of up to 2 years

       from the date of collection, or until you request deletion, whichever is earlier.

  •  Account and contact information provided directly through our website or application

       is retained for the duration of the business relationship and for up to 3 years

       thereafter for record-keeping purposes.

  •  Log files and analytics data are retained for up to 12 months.

Once the retention period expires, data is securely deleted or anonymized.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

  •  Encrypted data transmission using HTTPS/SSL

  •  Access controls limiting data access to authorized personnel only

  •  Secure server environments hosted on password-protected virtual machines

  •  Regular review of data access logs and security practices

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you become aware of any security vulnerability related to our services,

please contact us immediately at info@nexusinfo.com

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

NexusInfo follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of NexusInfo.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on NexusInfo, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that NexusInfo has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

NexusInfo’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

NexusInfo does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.