Return and Refund Policy:
1. Free Trial Period
We offer a 15 day free trial for our software. If you’re unsatisfied, you must cancel within this period to receive a refund of the signing amount.
2. Refund Eligibility:
To be eligible for a refund, the following conditions must be met:
– Refund request must be made within the 10-day free trial period.
– A valid reason for the refund must be provided.
– Refund request should be made in writing through our official channels.
3. Non-Refundable Items:
Subscription fees after the free trial period, additional services, customization, and third-party charges are non-refundable.
4. Refund Process
Once approved, refunds will be processed using the original payment method in 7 working days. Account access will be deactivated upon refund approval.
5. Modifications:
We reserve the right to modify this policy at any time. Please review it periodically for updates.
For any questions or concerns, contact our customer support team. support@nexusinfo.com
“This agreement is governed by bengaluru Jurisdiction’s laws and subject to its jurisdiction only.” in all your invoice, Proposal and drafts very very important